Trust Online

Privacy and Cookies


Registry Trust Limited is committed to providing users of this site with the utmost security and privacy.

Privacy Statement

We aim to comply with all relevant legislation, licence terms and maintain industry standards and continually monitor our management of and our processes in providing our services to you. If you have any requests or queries with regards to these practises please contact us at info@trustonline.org.uk or by post at our address and supply your search reference where applicable. Our Terms & Conditions for use of this site including our complaints process, can be found separately on our site.

What personal information do we collect from you?

You do not have to enter personal information to browse the information pages on the site. We may store internet data from time to time to monitor site usage and to improve our service but will not use this data to identify or contact you.

If you make a search of the register on-line, we will ask you for some personal data for identification and audit purposes and will store your email address. Where you use a credit or debit card for payment on line, each time we will use a trusted third party to collect and process this data. Where you are a business user we will ask you to identify your account and password.

Why do we collect and store your information

We only request information from website users that is necessary to enable us to provide you with the service you have purchased. We do not pass any personal information acquired from your search onto anyone else unless legally obliged to do so.

The data which comprises the registers is public data obtained from the courts of the jurisdictions we offer and is held under licence or contract. The current data protection registration covering this data is under the name of Registry Trust Limited (registration number Z5359569) and can be viewed at the Information Commissioners Office website https://ico.org.uk/

The data in the registers is available to search on-line and is also passed to other parties periodically for use with regards to credit activities and these include – credit reference agencies,  companies offering financial services, companies offering financial advice and their agents.

Making Contact with you

We will contact on-line customers using the email address provided where we are required to do so in respect of the service you have purchased or in response to an enquiry you have made. We may contact you to monitor and improve the services we offer.

Cookies

We want to make your experience of using Trust Online easy, useful and reliable.  Cookies are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work, or work more efficiently, as well as to provide general information to the owners of the site.  They cannot by used to identify you personally and we do not share this information with any third parties.
We only use cookies to ensure that when you are visiting Trust Online you don’t have to give the same information several times before completing your transaction.

Google Analytics cookies
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, the pages they visit on the site and where visitors have come to the site from.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
 
Online search session cookie
This cookie is essential for the completion of an online search. It is set only for those people who progress through the site and who enter details to make a search. This cookie is deleted when you close your browser. If your browser has cookies completely disabled this will also disable this session cookie and the site will not work.
 
Content Management System cookie
This cookie is set by our content management system on various browsers upon arrival to the Trust Online site. It is not used by Trust Online for any purpose. Work is underway on our site to prevent this cookie from being created.


Most web browsers allow some control of most cookies through the browser settings although disabling cookies could impact the functionality of the website you are visiting.  To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Links to other web sites

This privacy statement only covers the web services offered from this site. Other Registry Trust sites are governed by their own privacy statements. We are not responsible for policies or procedures for sites not operated for or on behalf of Registry Trust Limited.

Protecting Information & Security

We endeavour to take all reasonable steps to protect your information and personal data held within the registers. We regularly monitor our security through any web access and internally any use by our staff. Our staff are aware of our security and privacy policies and have secure accounts and passwords that provide only the access they need. Our premises have appropriate physical security to protect against the misuse of data acquired during the provision of our services.

Details of your credit or debit cards are not held by or are not available to Registry Trust Limited. We use a secure and approved third party provider to validate and process all payments on our behalf. Processing is protected up to the AIS Standards recommended by VISA using Secure Sockets Layer (SSL) encryption software and firewalls. We only have access to lists of transactions for audit and any questions we may receive from you in respect of payment.

The internet is not a secure medium and you should regularly check your computer for viruses and intrusions. Registry Trust Limited cannot guarantee the security of any information you input onto this website or send to us and will not be responsible for any loss or damage caused as a result of your use of this website.

Date of Last Update - 1st May 2012  

Search yourself

  • Check What records of CCJs and other judgments are against your name?
  • Understand Why lenders might refuse you credit.
  • Update Have the registers been updated correctly?

 

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  • Businesses Have unhappy customers sued them?
  • Other people Have they refused to pay what they owe before?
  • Trust Online Gives access to the OFFICIAL government registers - and more.

 

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