Trust Online

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Trust Online is a quick way to check businesses or people. Can you trust them? Should you do business with them? Are they what they seem? Get access to the OFFICIAL registers for court judgments. You can also check your own record.


How to check other people and businesses

Enter a few details, such as the name. There's a small fee. You see the results right away and these are also sent to you by email.

3 Simple Online Steps

3 steps

 


When to use the registers

Here are some examples of when you might search Trust Online's registers.

Tenant or landlord check

If you're a tenant about to hand over a deposit, you can check whether the landlord has been taken to court by previous tenants. Or if you're a landlord taking on a new tenant, you can see whether they've had money problems or trouble paying their bills before. CCJs or late payments of fines should ring alarm bells.

Employing a builder, tradesperson or other business

Companies can often find people to give them a good reference. It's how often things go wrong you want to know about. Use the registers to see whether the company you're dealing with has a history of court judgments.

B2B: working with a new company

If you run a company, a new supplier or customer might seem just what you need. But if they're a customer, do they pay their bills? If they're a supplier, have they been sued for not delivering?

A new potential employee

Their CV is great, the references that they supplied check out. But something's not quite right. Trust Online lets you check other people's history. Is there something they are not telling you?

What the registers cover

The registers held by Trust Online cover:

What you need to know to search the registers

To search the registers, you need to give the full name and address of any person or business. For limited companies, you just need to give the full name.

What it costs to search the registers

The fee for a search of the England & Wales Register is £4 per section - you just choose the sections which will help you. You can easily search across multiple sections or registers if you need to (e.g. if a limited company operates in both Scotland and England). There are discounts for doing so. Two searches cost £8, three or more cost £10.

Please note that searches against limited companies covering more than one jurisdiction may produce search results relating to different companies (e.g. ABC Ltd may be registered in England and Wales whereas a different ABC Limited may be registered in Jersey)

Regular searchers

For organisations carrying out regular searches, an account may be opened with Trust Online which will reduce the search charges listed above. See our B2B page for details.

Understanding the report

Once you’ve run your search, the results will show several bits of information.

Your Trust Online report

See Sample Report

If there are no records for the name you type in, you'll see the message 'Nothing registered' - that's a clean bill of health. The small fee will have bought you peace of mind.

If we do find a result - and there are millions of people and companies on the registers - you'll see the following information:

  • Court name - where the case was heard
  • Case number - the court's unique reference number
  • Date - when the judgment was made
  • Amount - how much the judgment was for
  • Status - satisfied means we've been notified that it's been paid. Unsatisfied means we haven't been notified.
 

You'll see a set of results for each section of the England & Wales register and each other register that you search.

If any register shows a slight variation in the name or address (i.e. spelling or just an initial), the result may list this as 'possible'.

Remember, your search is only against the details you have entered, we do not link addresses. Judgments are held against the address supplied to the court at the time of the hearing.

Judgment details are not affected by any discharge from bankruptcy. Details of defaults with lenders, bankruptcies and individual voluntary arrangements (IVAs) are not held on the Trust Online registers.

Please note, the search results do not contain any details of the claimant. This information is available, to the defendant, from the relevant county court.

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